Cashstar
Reviews and Complaints
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Lost $500 US
- Nil
- Scammed
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Los Angeles, California
Cancel e gift card
DO NOT BOTHER WITH THIS SERVICE YOU'RE GOING TO SPEND A WHOLE BUNCH OF MONEY NO E GIFT CARD IS GOING TO BE SENT TO YOU IT'S GOING TO BE A WASTE OF TIME ARE YOU GOING TO BE DOING IS WAITING FOR THE MONEY TO BE SENT BACK TO THE ORIGINAL PAYMENT METHOD CARD THAT YOU SENT TO THEM. TWICE WITHIN 24 HOURS I SPENT OVER $450 ON EGIFT CARDS AND NEVER ENDED UP COMING TO MY EMAILS THAT I SET UP FOR THEM TO COME IN DON'T WASTE YOUR TIME THIS WHOLE COMPANY SHOULD BE BROUGHT DOWN.
THERE'S A REASON WHY THIS IS 144 BAD REVIEWS THAT ALMOST 1.4 STARS OUT OF FIVE. DO NOT WASTE YOUR TIME DON'T COME BACK AND MAKE A HONEST REVIEW JUST LIKE I DID SO EVERYONE SHOULD KNOW HOW MUCH BS THIS COMPANY IS FULL OF I DON'T EVEN KNOW HOW THEY'RE STILL STANDING!!
User's recommendation: This company is a waste of time don't even bother I say go right and keep going straight and don't come back
Hello Menachem! We are sorry to learn about the experience you had.
Your feedback is important to us and would like to offer you a solution. We have located a Gift Card with your information, and we have sent you an email to follow up on your request.
We will be glad to assist you further. Thank you, Cashstar team.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Didn't load the money
Preferred solution: Full refund
Hello Luis! We are sorry to learn about the experience you had.
Your feedback is important to us, and we would like to offer you a solution. We tried to locate a Gift Card with your email and phone number, but we were unable to find any Gift Card.
Please call us at 1-(855)-741-1209 so we can review your case. Thank you, Cashstar team.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Cancel my e-gift card purchase of $310
- This company sucks again
Preferred solution: Full refund
User's recommendation: Giftya.com
Hello Menachem! We are sorry to learn about the experience you had.
Your feedback is important to us and would like to offer you a solution. We have located a Gift Card with your information, and we have sent you an email to follow up on your request.
We will be glad to assist you further. Thank you, Cashstar team.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Gift card doesn't work
- Gift cards get declined
Preferred solution: Full refund
User's recommendation: Do not use Cashstar. Buy a gift card directly from the intended store.
Hello Aly! We are sorry to learn about the experience you had.
Your feedback is important to us and would like to offer you a solution. We have located a Gift Card with your information, and we have sent you an email to follow up on your request.
We will be glad to assist you further. Thank you, Cashstar team.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Calgary, Alberta
Resolved: No gift cards and no refund option
Company fixed the issue and I have been provided with apology.
User's recommendation: Don’t order online
Hello Linda! We are sorry to learn about the experience you had.
Your feedback is important to us and would like to offer you a solution. We have located a Gift Card with your information, and we have sent you an email to follow up on your request.
We will be glad to assist you further. Thank you, Cashstar team.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Scammed never received goods
- No pros just got robbed 50
- Scammed and thieves conpany
Preferred solution: Full refund
Hello Samantha! We are sorry to learn about the experience you had.
Your feedback is important to us, and we would like to offer you a solution. We tried to locate a Gift Card with your email and phone number, but we were unable to find any Gift Card.
Please call us at 1-(855)-741-1209 so we can review your case. Thank you, Cashstar team.
Sephora gift card- $75 now worth $5 after 2 months
- Scam
Preferred solution: Full refund
User's recommendation: DO NOT PURCHASE
Hello! We are sorry to learn about the experience you had.
Your feedback is important to us, and we would like to offer you a solution. We tried to locate a Gift Card with your email, but we were unable to find any Gift Card.
Please call us at 1-(855)-741-1209 so we can review your case. Thank you, Cashstar team.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Fraudulent charges on debit card
Preferred solution: Full refund
User's recommendation: Avoid
Hello Sara! We are sorry to learn about the experience you had.
Your feedback is important to us, and we would like to offer you a solution. We tried to locate a Gift Card with your email and phone number, but we could not find any Gift Card.
Please call us at 1-(855)-741-1209 so we can review your case. Thank you, Cashstar team.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Birmingham, England
Resolved: Gift card not delivered
Hello Christine! We are sorry to learn about the experience you had.
Your feedback is important to us and would like to offer you a solution. We have located a Gift Card with your information, and we have sent you an email to follow up on your request.
We will be glad to assist you further. Thank you, Cashstar team.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
FRAUDULENT SALES. SCAM
I purchased an egift card on 021424. The email was sent containing the information to the recipient.
They took that email into the local Dunhams store and was told it was not valid and that he needed to call the corp office. There isnt a customer service number so I had to sumbut an email. They said they couldnt help and that I needed to call cashstar. I have made so many phone calls to them and even had two calls dropped because I was on hold so long while they put me on hold to investigate it.
In the end I was told I would get an email within 24-48 hours. I have yet to receive anything. I can check the balance thru the link but the actual store says the gift card cannot be used. Is this a scam?
At this point I think I need to call the police to report a scam. Do not buy anything thru Cash Star!!
You will be ripped off!! CND6KV7AJB
- Terrible customer service
Preferred solution: Full refund
User's recommendation: DO NOT BUY ANYTHING FROM CASH STAR
Hello Candy! We are sorry to learn about the experience you had.
Your feedback is important to us and would like to offer you a solution. We have located a Gift Card with your information, and we have sent you an email to follow up on your request.
We will be glad to assist you further. Thank you, Cashstar team.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Charge with no gift card
Preferred solution: Partial refund, one of the charges needs removed and the other can stand as long as I get my gift card
Hello Jackson Henderson! We are sorry to learn about the experience you had.
Your feedback is important to us, and we would like to offer you a solution. We tried to locate a Gift Card with your email and phone number, but we were unable to find any Gift Card.
Please call us at 1-(855)-741-1209 so we can review your case. Thank you, Cashstar team.
Refund not received
- Take your money
Preferred solution: Full refund
User's recommendation: Avoid using cashStar
Hello Nathan! We are sorry to learn about the experience you had.
Your feedback is important to us, and we would like to offer you a solution. We tried to locate a Gift Card with your email and phone number, but we could not find any Gift Card.
Please call us at 1-(855)-741-1209 so we can review your case. Thank you, Cashstar team.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Wasn’t able to speak with anyone.
Preferred solution: Full refund
Hello Lynndora! We are sorry to learn about the experience you had.
Your feedback is important to us, and we would like to offer you a solution. We tried to locate a Gift Card with your email and phone number, but we were unable to find any Gift Card.
Please call us at 1-(855)-741-1209 so we can review your case. Thank you, Cashstar team.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Unauthorized charge
Preferred solution: Full refund
Hello Brooke! We are sorry to learn about the experience you had.
Your feedback is important to us, and we would like to offer you a solution. We tried to contact you and left you a message.
For immediate assistance please call us at 1-(855)-741-1209 so we can review your case. Thank you, Cashstar team.
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Hello Kenny! We are sorry to learn about the experience you had.
Your feedback is important to us and would like to offer you a solution. We have located a Gift Card with your information, and we have sent you an email to follow up on your request.
We will be glad to assist you further. Thank you, Cashstar team.