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Cashstar - Failed to activate gift card

I ordered two gift cards 12/7/2018 and received only one. The paper it came on said 1 of 2. I never got the other gift card. I called my bank and they refunded me for only the second card. My daughter went to use the card we did receive and it was never activated. I called Cashstar numerous times. I was refunded $3.35. I am out $50.00. I called them and they said it would show on my credit card. It never did. I keep getting the run around. The last time I called they said my credit card company gave me the full refund which was untrue. I have all my documents to show what the credit card company refunded me. I will never use these idiots again. I am still fighting for my $50.00
1.0
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I didn't like
  • Customer services poor and feeling i got ripeoff
  • Getting ripped off
  • No response on my emails
#1450061
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Cashstar - Rip off

I purchased an Uber card on cashstar because they didn't have any cards in the store when I went I used my debit card they charged me twice then claimed that they couldn't process my order and I called and left a voicemail to the customer service number I also emailed them three times and they are ignoring me and I still haven't gotten my money back I am pissed
1.0
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#1450027
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On Dec 8,2018 I ordered a Gift card from Vans. I called several times to find out what day it would arrive. The last time I called they said on Dec. 26 and I said that is after Christmas and that it is almost 4 weeks since I ordered it! The story continues with the...
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Anonymous
Anonymous

A $78 gift card ? Why the bizarre amount ?

1.3
#1446006
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I ordered a Gift Card at van through the mail on 12/8/18. They said I would have it by Dec. 25 or 26. It never came !! I called three times on this and they would evade my questions, except the last time they told me that the balance on the card is 0 which means it was...
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1.3
#1445980
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Cashstar in Portland, Maine - Purchased $50 Hooter's card as a gift. My brother went to use it and it said it had a zero balance.

It's unfortunate that there are companies out there like this company. I purchased a $50 Hooters' card for a Christmas gift for my brother. He went to use it and was embarrassed when they declined him. Called Cashstar and they said they couldn't help me to call Hooters. I have called Hooters and they can't seem to help me either. I will never purchase a gift card from this company again. Poor customer service.
1.0
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I didn't like
  • Being scammed and auto replies to my many emails
  • No response despite multiple calls over issue
  • Customer services poor and feeling i got ripeoff
#1440225
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I am still struggling to get my money back from the Cashstar company. In september 2018, I purchased the ikea gift card (100 usd) as a wedding present. After all, no card recieved, no money back. Cashstar Customer Care replied, that was a problem with the card delivery...
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1.2
I didn't like
  • No response on my emails
#1404166
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Cashstar - Horrible

This company is horrible. Took money and didnt refund 6 days later... Still nothing. Torrid hired their service. Had no idea I was doing business with this company...
1.0
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#1263253
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Purchased a gift card for my family in Germany, was told the card can be used in Germany, I even have the email indicating this. Well I guess Cashstar changed their policy in 2017 and gift cards can no longer be used in Europe. So what now, I called for cash back but...
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#1258361
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I was treated badly from both Sephora and Cashstar over a egift card. After the horrible service being disconnected multiple times and called "Hi Gorgeous" by 5 different customer service reps, I called Cashstar to request a refund. I did not wish to patronize someone...
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I didn't like
  • No response despite multiple calls over issue
#1231822
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Contact Cashstar

Mailing Address:
CashStar Inc.
25 Pearl Street
Portland, ME 04101
United States
Phone:
(855) 741-1209
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I never left any reviews for anything before, but this one deserves it. So I purchased an Ulta gift card right from Ulta's website, and they directed me to cashstar, so I knew it's legit. I purchased the gift card, got 3 emails that said my purchased has been processed...
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5.0
#1207521
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