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Cashstar - Horrible

This company is horrible. Took money and didnt refund 6 days later... Still nothing. Torrid hired their service. Had no idea I was doing business with this company...
1.0
Details
Additional Fees
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
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Value for money
Website
#1263253
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Purchased a gift card for my family in Germany, was told the card can be used in Germany, I even have the email indicating this. Well I guess Cashstar changed their policy in 2017 and gift cards can no longer be used in Europe. So what now, I called for cash back but...
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#1258361
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I was treated badly from both Sephora and Cashstar over a egift card. After the horrible service being disconnected multiple times and called "Hi Gorgeous" by 5 different customer service reps, I called Cashstar to request a refund. I did not wish to patronize someone...
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I didn't like
  • No response despite multiple calls over issue
#1231822
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I never left any reviews for anything before, but this one deserves it. So I purchased an Ulta gift card right from Ulta's website, and they directed me to cashstar, so I knew it's legit. I purchased the gift card, got 3 emails that said my purchased has been processed...
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5.0
#1207521
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Since my prior post on Jan 11 2018, I received my Home Depot gift card in the mail. (Jan 20th) I went to the Home Depot site to the check your gift card balance thread, entered my card number. Surprise! It was an invalid number, invalid card. I then called Home Depot...
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1.0
Product
I didn't like
  • Being scammed and auto replies to my many emails
#1173622
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Cashstar - HORRIBLE! Don’t do it!

Purchased a $100 gift card to ulta and a $100 gift card to sephora took $200 from my account only to send me a email that it wasn’t processed. Now I have to wait 3-5 days for it to drop off!!! I don’t lend money but apparently that’s is what I’m doing!!!
1.0
Details
Additional Fees
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Staff
Value for money
Website
Product
#1168814
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I used the Cash Star website to order a Home Depot giftcard, which was on their list of merchant gift cards. I paid 200.00 using paypal. It went thru, and paypal confirmed they have been paid. I received a confirmation email from (what looked like Home Depot) but was...
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1.0
I didn't like
  • That i cannot reach them or get this resolved
#1167979
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IKEA - cashstar

GUYS AVOID THIS SHITTY COMPANY. If you want to spend your whole day talking to robots - this company is for you. Bunch of crooks and wont' get you your gift card in time. {{Redacted}}
1.0
Details
Additional Fees
Customer service
Diversity of Products or Services
Interest Rate
Product or Service Quality
Reliability
Value for money
Website
#1136945
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I placed an orders for $50 Ubergift card, being Uber vendor. I send the card to my friend and this card cannot be used. I called cashstart, I was told the card that I never use has zero balance, ok! I asked for itemized, they can give me. I asked for card number after...
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1.0
I didn't like
  • Customer services poor and feeling i got ripeoff
#1009066
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Contact Cashstar

Mailing Address:
CashStar Inc.
25 Pearl Street
Portland, ME 04101
United States
Phone:
(855) 741-1209
More
I tried to order a Home Depot gift card to be sent via postal mail directly to a recipient and it was supposed to arrive before Christmas. They debited my checking account for the money on Dec 21, but the recipient never received it. Tried to contact Home Depot and...
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1.0
I liked
  • Ease of ordering
I didn't like
  • Never delivered product
#980699
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