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I am still struggling to get my money back from the Cashstar company. In september 2018, I purchased the ikea gift card (100 usd) as a wedding present. After all, no card recieved, no money back. Cashstar Customer Care replied, that was a problem with the card delivery...
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Company wrote 0 private or public responses to the review from Nov 20.
1.2
I didn't like
  • No response on my emails
#1404166
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Cashstar - Horrible

This company is horrible. Took money and didnt refund 6 days later... Still nothing. Torrid hired their service. Had no idea I was doing business with this company...
Company wrote 0 private or public responses to the review from May 24.
1.0
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Customer service
Product or Service Quality
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Value for money
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#1263253
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Purchased a gift card for my family in Germany, was told the card can be used in Germany, I even have the email indicating this. Well I guess Cashstar changed their policy in 2017 and gift cards can no longer be used in Europe. So what now, I called for cash back but...
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Company wrote 0 private or public responses to the review from May 17.
#1258361
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I was treated badly from both Sephora and Cashstar over a egift card. After the horrible service being disconnected multiple times and called "Hi Gorgeous" by 5 different customer service reps, I called Cashstar to request a refund. I did not wish to patronize someone...
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Company wrote 0 private or public responses to the review from Apr 11.
Product
I didn't like
  • No response despite multiple calls over issue
#1231822
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I never left any reviews for anything before, but this one deserves it. So I purchased an Ulta gift card right from Ulta's website, and they directed me to cashstar, so I knew it's legit. I purchased the gift card, got 3 emails that said my purchased has been processed...
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Company wrote 0 private or public responses to the review from Mar 10.
5.0
#1207521
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Since my prior post on Jan 11 2018, I received my Home Depot gift card in the mail. (Jan 20th) I went to the Home Depot site to the check your gift card balance thread, entered my card number. Surprise! It was an invalid number, invalid card. I then called Home Depot...
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Company wrote 0 private or public responses to the review from Jan 21.
1.0
Product
I didn't like
  • Being scammed and auto replies to my many emails
#1173622
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Cashstar - HORRIBLE! Don’t do it!

Purchased a $100 gift card to ulta and a $100 gift card to sephora took $200 from my account only to send me a email that it wasn’t processed. Now I have to wait 3-5 days for it to drop off!!! I don’t lend money but apparently that’s is what I’m doing!!!
Company wrote 0 public responses to the review from Jan 14.
1.0
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Product
#1168814
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I used the Cash Star website to order a Home Depot giftcard, which was on their list of merchant gift cards. I paid 200.00 using paypal. It went thru, and paypal confirmed they have been paid. I received a confirmation email from (what looked like Home Depot) but was...
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Company wrote 0 private or public responses to the review from Jan 12.
1.0
I didn't like
  • That i cannot reach them or get this resolved
#1167979
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IKEA - cashstar

GUYS AVOID THIS SHITTY COMPANY. If you want to spend your whole day talking to robots - this company is for you. Bunch of crooks and wont' get you your gift card in time. {{Redacted}}
Company wrote 0 public responses to the review from Nov 25, 2017.
1.0
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Value for money
Website
#1136945
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Contact Cashstar

Mailing Address:
CashStar Inc.
25 Pearl Street
Portland, ME 04101
United States
Phone:
(855) 741-1209
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I placed an orders for $50 Ubergift card, being Uber vendor. I send the card to my friend and this card cannot be used. I called cashstart, I was told the card that I never use has zero balance, ok! I asked for itemized, they can give me. I asked for card number after...
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Company wrote 0 public responses to the review from Feb 15, 2017.
1.0
I didn't like
  • Customer services poor and feeling i got ripeoff
#1009066
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