Customer service
Product or Service Quality

I never left any reviews for anything before, but this one deserves it. So I purchased an Ulta gift card right from Ulta's website, and they directed me to cashstar, so I knew it's legit.

I purchased the gift card, got 3 emails that said my purchased has been processed and all that. And the next morning I got an email that said it was unsuccessful. I called their customer service and after explained everything to the lady on the phone (I forgot her name), she helped me out and I got an email and it was the gift card! Just wanted to let people know that the reason why it was unsuccessful, because I used PayPal (I don't like my PayPal with any cards, so I used my PayPal balance) and the lady said sometimes that's the problem because they don't have enough information about the purchaser and stuffs.

If you have the same problem, just give them a call (be patient) and they'll understand and help you out! :)

Product or Service Mentioned: Cashstar Customer Care.

Reason of review: Good customer service.

Company wrote 0 private or public responses to the review from Mar 10.
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